Privacy Policy

We use the information you give to us:

• To fulfil a contract with you and to provide you with the information, products and services that you receive from us.
• To provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about or that we feel may be of interest you. We may contact you either in writing or by electronic means, if you have consented to this.
• If you have provided your consent to share your information with third party marketing, we will permit selected third parties to provide you with information about goods or services we feel may interest you.
• To notify you about changes to our privacy notice or terms of service.
• To ensure that content from our site is presented in the most effective manner for you and for your browsing device.
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
• To allow you to participate in interactive features of our service, when you choose to do so.
• As part of our efforts to keep our site safe and secure.
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
• To process an applicants information during the recruitment process in line with our recruitment privacy policy. 

• Improve our services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience.
• Personalise, measure and improve our advertising based on your advertising customisation preferences.
• Deliver targeted marketing, service updates and promotional offers based on your communication preferences.
• Measure the performance of our email marketing campaigns. 

HOW LONG WE KEEP YOUR DATA
Our data retention policy is dictated by data protection laws and we will not keep your data for longer than is necessary.

THIRD PARTY SERVICE PROVIDERS
We will keep your data inside our organisation except where disclosure is required or permitted by law or when we use third party service providers to supply and support our business services, such as:

• IT systems and email provider.
• Couriers and warehousing.
• Customer service network.
• Marketing services such as email and direct mail..
• Analytics and search engine providers that assist us in the improvement and optimisation of our site. 
• To contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services and products 

Sometimes the data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA ") including but not limited to transaction processing and fraud prevention. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, and the provision of support services.

Our site may from time to time contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

YOUR RIGHTS
Your rights under the GDPR are as follows;

• To be informed: we must provide a Privacy Notice which should contain Transparent Information of how we process your Data.
• Right to access your information: you are entitled to know what information we hold about you and the reasons why.
• Rectification of your data: if you think we are holding incorrect information on you, you may request that these details are updated.
• Erasing your data: you can request for your details to be deleted, in line with the data protection legislation.
• Restrict the processing of your data: you have the right to ask us not to process your personal data for marketing purposes.
• Data portability: you have the right to request a copy of the data you have provided us, in a format that is reusable.
• Object to processing your data: you have the right to object to us processing your data for customer profiling or marketing.
• Automatic decision making and profiling: you have a right to object to us using your data in automated marketing and profiling. 

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customerservices@homedesignstudio.uk or by mail using the details provided below:

Home Design Studio Ltd - Head Office - 29/31 Sackville Street - Manchester - Uk - M1 3LZ   company reg. No. 11290491

Last updated: 12/March /2021

Amendments to your data
To ask for your information to be amended, please contact Us direct by email customerservices@homedesignstudio.uk

Subject Access Requests
As outlined above, you have the right to request a copy of the information that we hold on you. To ask for your information please contact us by email.

Complaints
You have the right to complain about the processing of your personal data. To do this please use the contact details given above. If we are unable to resolve the issue you have the right to complain to the Information Commissioners Office.